Listening for peoples stories, coaching

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Speech acts (some basic notes)

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Somthing that caught my attention

There is something about the language you use, it unfolds your perception.

Or was it?

There is something about the language you use, that shapes your perception.

2nd order learning

Often we look at the mechanics of a problem considering what action to take, we then act and observe the outcome, then repeat the process. In 2nd order learning we consider the human 'mechanics': what were they (Was I) saying? what emotional space were they in ( I in)? How did they (I) use their (my) body? (which is the means by which we engage the world)

How did the human 'mechanics' determine what was possible? - but more importantly how might working in these three domains open up new possibilities? this is 2nd order learning.

Example: a manager calls many meetings. His experience is that nothing gets done after the meetings. The others experience is: they are confused as to what needs doing and who might do it.

The key observation of the manager might be that they are almost exclusively using declarative speech i.e. declarations. What is missing ate requests which opens up the possibilities of promises to take action. so the key observation here the ...managers use of language not the solutions suggested, which the latter is focusing on 1st order learning